Shopping Cart Help and Support Centre
Powered by Ashop Commerce 		    
  Index  
 Welcome
 Introduction
    Getting Started
    Shopping Cart Set-Up Check List
    How to Get Support
 Settings and General Knowledge
    General Settings/Formats
       Screen Resolutions
       Fonts Which Everyone Can See
       Insert Your Own Html
       File Size And Download Speed
       Header (Logo)
       Product Photos
       Computer Capability
       Internet Connection Speed
    Before You Go Live!
       SEO
       Links In Store
       Domain Name
       Merchant Accounts and Third Party Payment Processors
    Understanding Features
       Feature List
       Statistics
       Theme Editor
       Dedicated SSL Certificate
       Rich Text Editor
       Live Chat
       MaxMind Fraud Detection
 StoreFront Overview
    Summary
    Storefront Layout
       Page Header
       Category Information Section
       Left Hand column
       Right Hand Column
       Top Menu Bar
       Floating Shopping Cart
       Home Page Products
       Page Footer
    Check Out Process
    Order Tracking System
    Search Store Function
    Detailed Product View
       Title Price and Short Description
       Variants, Quantity Options & Add to Cart Button
       Detailed Description
       Related Products
       Similar Products
 Admin Panel Overview
    Summary
    Logging In to Your Secure Admin Panel
    Successful Login Page
       Go To Store Mode
       Ashop Commerce User Forum
       Watch Tutorial Movies
       Fold Out Menu
       Administration Home Page
 Orders Menu
    View/Edit Orders
       Order Summary
       Order Status Folders
       Search Orders
       Detailed Order View
    Sales Reports
       Order Reports
       Hourly Sales Reports
       Payment Method Reports
       Sales by Country Reports
       Product Based Sales Reports
 Customers Menu
    View/Edit Customers
       New Customer Button
       Edit Customer Page
       Customer Specific Discounts
       B2B (Wholesaler)
    Newsletter Management
       Newsletter Manager
       Subscription Manager
    Customer Support Tools (CRM)
       Support Ticket
       Live Help Setup
       Live Help Operation
 Inventory Menu
    Categories
       Creating a New Category
       Subcategories
    Products
       Browse By Category
       Browse By Brand
       Duplicate/Clone Products
       Edit Products
       Adding New Products
    Product Reviews
       Product Review Settings
       Pending Reviews
    Brands
       Add New brand
       Edit brand
    Variant Templates
       Adding a Variant Group and Variants
    Discount Coupons
    Quantity Discount Templates
    Gift Certificates
       Certificate Creator
       Certificate Designer
    Inventory Reports
       Search Reports
 Settings
    Store Settings (Site wide)
       Site and Contact Information
       Store Mode
       Regional and Currency Settings
       Site Texts
       Order Confirmation Emails
    Shipping Editor
       Shipping Origin and Allowed Countries
       Shipping Options
          Free Shipping
          Real-Time Shipping Calculation Options
          Custom Shipping Calculation Options
    Payment Methods
       Adding A New Payment Method
       Google Checkout
       Payment Method Title
       Payment Method Description
       Result Page Title
       Result Page Text
       Credit Card Method
       Cash On Delivery Method
       PayPal, Third Party Payment Processors and Gateways
       Offline Processing
       Direct Bank Deposit
       Ashop Payment Simulator method
    SMS Settings
       SMS Settings
       SMS Alert Types
    Tax Editor
       Domestic Tax Options
       International Tax Options
    My Account
       Credit Card Details
       Payment History
    Domain & Email
       Domain Names
       Email Accounts
    Database Import & Export
       Export (downloading to your computer)
       Import (uploading to your store)
       Database Updating Tips/Rules
       Troubleshooting database uploads
    Accounting Package Integration
       QuickBooks Integration
       MYOB Integration
    User Management
 Layout
    Themes
       Custom Designs
       Background Colours
       Text Colours
       Fonts
       Images and Icons
       Column Box Designer
       Appearance
    Products and Categories
       Product Listing Layout
       Product Display Options
       Category Display Options
       Product & Category Thumbnails
    Columns Editor
 Content Manager
    Home Page Editor
    Header & Footer Editor
    Custom Page Editor
       Rich Text Editor (HTML Editor)
    Custom Column Boxes
 Marketing
    Affiliates
       Default Settings
       View/Edit Affiliates
          Detailed Description/Edit View
       Banners
          Image Banners
          Text Banners
       Reports
          Balances and Payments
          Commission Reports
          Payment Reports
       Mass Pay
    Product Feeds
    Link Exchange
 Affiliate Log In - Affiliate Management Panel
    Reports
       Order Statistics
       Transaction History
       Payment History
    Profile
       Edit Profile
    Get Link Codes
       Text Banners
       Image Banners
       Product Banners
 Statistics
    Daily/Weekly/Monthly Stats
    Page Hits
    Recent Visitor Activity
    Referrers
    Search Engines
    Browser Types
    Operating Systems
    Countries
    Languages
 SEO- Search Engine Optimisation
 Google Analytics
 Emails
 Currency Converter
 Troubleshooting
    I Can't Log In
       I Can't See My Admin (Page can not be displayed)
       My Username Or Password Are Invalid
    My Admin Is Slow
    My Product Images Are Blurred/Unclear
    My Admin Times Out When Adding a New Product
    The Admin Panel is Too Wide For My Screen
    My Checkout Goes To An Error Page
    Some Functions Don't Work In The Admin
    Email Problems
Computer Capability

Ashop Commerce is compatible with both Macintosh and PC in certain browsers.

For PC’s, we recommend you to use Internet Explorer 5.5 or above

For Mac’s we recommend you to use FireFox.

You should also have at least a 15” monitor with a minimum of 800x600 screen resolution.

Question and Answers

Q) What brosers can I use in the ashop Admin panel?
A) The admin panel is set up specifically for two types of browsers based on whether you are using a PC or a Macintosh computer. All functions will only work if you use Internet explorer from a PC or Firefox from a Mactintosh. It is always best to use the latest versions. Your admin will not work with Safari or Opera.